SHIPPING & RETURNS
SHIPPING POLICY
Our perfume company ensures swift and secure shipping. Once your order is placed, we process it within 1-3 business days, with tracking information provided for easy monitoring. We offer standard and expedited shipping options, with estimated delivery times displayed at checkout.
While we strive for prompt delivery, unforeseen delays may occur due to factors beyond our control. We guarantee the integrity of your package until it reaches your doorstep. Should you encounter any issues with your shipment, our dedicated customer service team is available to assist you promptly. Your satisfaction with our shipping service is our priority.
RETURN & EXCHANGE POLICY
In line with industry standards and for hygiene reasons, our perfume company strictly enforces a no returns or exchange policy once the purchase has been made. We prioritise the integrity and quality of our fragrances, ensuring each customer receives a pristine product.
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We encourage thorough consideration prior to purchase and provide ample information to assist in decision-making. Should you encounter any quality issues, kindly reach out to our dedicated customer service team within 30 days of delivery for resolution. Your satisfaction remains our utmost priority, and we strive to uphold the highest standards in every aspect of our business.